Terms and Conditions
Welcome to Avasthanam!
The participant can never invoke an e-mail that has not been received if the organization can demonstrate that it has been sent.
Unforeseen Circumstances
These terms & conditions apply to the ROOT TO RISE
1. Booking
1.1 By booking your accommodation through AVASTHANAM.com, the participant agrees to the following conditions.
2. Participation
2.1 - Registration is only final after receipt of half investment. Participation is on a voluntary basis and participants are free to opt-out of the offered retreat. Canceling the retreat does not entitle you to a refund of the payment, nor to a replacement lesson or activity.
2.2 - Participation in the retreat is only possible after having paid the full 100% of the cost.
3. Behaviour
3.1 The organization expects the participants to behave respectfully towards each other and the organization.
4. Damage
4.1 Any damage will be the full responsibility of the participant who caused it.
5. Liability
5.1 The organization will do its utmost to ensure a safe and orderly environment. However, in the event of accidents or other unforeseen circumstances, the organization is not liable for any damage and/or injuries.
6. Medical Disclaimers
6.1 The yoga sessions and activities as offered are intended as a leisure activities and not as a replacement for medically necessary treatments or therapy. Always discuss physical and/or psychological complaints with a qualified doctor.
6.2 Always report to the teacher whether you have any physical complaints before a yoga class or other activity. The program may be adapted accordingly. Participation is always at your own risk.
6.3 You hereby declare that you waive any claims against the organization and the staff for any injury and whatever damage you may incur that may be associated with participation in the retreat.
7. Own risk and liability
7.1 Participation in the program is at your own risk. The organization is not responsible for damage and/or loss of property of the participant, or for any form of physical injury before, during, or after a Yoga class or activity.
8. Declaration of Health
8.1 When booking, the participant is expected to have a good understanding of their own physical and mental health and possible limitations or risks attached to them.
8.2 In case of physical or mental health issues that could be a cause for concern, please notify the host.
9. Other payment terms
9.1 All amounts stated are per person and include VAT.
9.2 The program is flexible and can be adapted by the organization to the special wishes and needs of the group if necessary.
9.3 The participant is entirely responsible for always being present in time at the pre-specified times for participation in the program. The possible missing or late arrival of the participant is never a reason for a refund.
10. Included
10.1 The prices include participation in the full program and include accommodation, workshops, yoga classes, meals, drinks, and additional activities.
11. Cancellation Policy
11.1 In case the participant paid 100% of the cost upfront, up to nine weeks before the retreat 80% of the cost will be refunded.
11.2 Nine weeks or less before the retreat, a refund is not possible.Registration is transferable if discussed with the host.
11.3 In the event of insufficient registrations or special circumstances, the organization reserves the right to cancel the retreat. In this case, all payments made will be refunded.
11.4 Cancellation can only be made in writing or by e-mail, whereby the date of the postmark or date of the e-mail applies as the cancellation date.
11.5 The participant is fully responsible for the correct and timely receipt of the cancellation.
12. Insurance
12.1 The participant is responsible for taking out health, accident and travel insurance.
13. Transfers
13.1 It is possible to book (airport/bus station/train station) transfers to and from the Retreat Space through the organization.
13.2 The costs for this are fully borne by the participant. For budget and environmental purposes, the effort will be made to combine transfers based on arrival times.
13.3 Upon booking a transfer through the organization, the participant agrees with potential short wait times to limit cost and emission.
14. Accommodation Rules
14.1 Smoking and alcohol is not allowed in the accommodation.
14.2 Room layouts are not allowed to be changed.
14.3 The participant is responsible for any serious damage done to the property.
15. Correspondence
15.1 All correspondence between the organization and the participant takes place through email or WhatsApp to the email address or number provided by the participant when booking.
15.2 The participant is fully responsible for ensuring receipt of the e-mail.
15.3 The participant can never invoke an e-mail that has not been received if the organization can demonstrate that it has been sent.
16. Unforeseen Circumstances
16.1 In circumstances not covered in these Terms and Conditions, the organization will decide and take into account local law and customs, using reasonableness and fairness.
17. General claim for personal data
17.1 AVASTHANAM handles your personal data with the utmost care and complies with the laws and regulations in the field of personal data protection, such as the General Data Protection Regulation (GDPR).
17.2 AVASTHANAM processes your data to provide you with the agreed services, answer questions, and send invoices.
17.3 AVASTHANAM saves your data when this is necessary for the realization of the purposes for which we process your data and for no longer than is legally permitted. The ultimate retention period differs per type of personal data. After the retention period, your personal data will be anonymized or deleted.
17.4 AVASTHANAM does not provide or sell any data to third parties. The organization may, however, be required by law or regulation to process your personal data and/or provide it to third parties. For example, when a competent authority such as the tax authorities requests this.
17.5 The GDPR lays down a number of rights of data subjects. Everyone has the right to view, correct or supplement his or her personal data, to have it deleted, to request a limitation of processing, to have it transferred, and to object to the processing of his or her personal data.
18. Coronavirus measures
18.1 During the retreat, any current measures relevant to Portugal will be followed and upheld.
18.2 If the retreat is canceled due to increased Indian restrictions, the participant will be offered an alternative date or fully refunded.
18.3 If you are unable to come to the retreat due to restrictions in your own country, a refund cannot be provided. Refer to your cancellation and travel insurance for an (often full) refund.
18.4 If you do not want to go on the retreat because it feels unsafe, you are not entitled to compensation through the organization. Fear is not a ‘valid’ reason to cancel the trip free of charge.
18.5 The organization will take all safety measures necessary to ensure a safe and calm space for all participants and staff. Active involvement of participants to ensure this is required.
Sanctuary
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